Sorry, something went wrong. Exactly as the above states. When I click download with manager, the popup shows that the file will be served by the CDN, even with preferences set in both Nexus settings and my mod manager in my case Mod Organizer bit.
Clicking any of the options on the right half of the popup under Premium Benefits doesn't do anything except close the window the file is not downloaded. When the popup box comes up, it registers the file as downloaded in your download history even if you do not proceed with the download close the box.
Let me know if you want me to open these as separate issues My username on the Nexus is Kedavix. I believe I can also reproduce the steps posted above by Nebulous I didn't mean to close the issue. The button placement was inconvenient. Hi, could you try to download something from the site and let us know? We have put some checks server-side to help with the debugging.
Hopefully they'll prove useful :. Sure, I believe it is working now. Something has definitely changed. Please see the image attachment. You would have to confirm for me if the North America Premium server is hosted in Canada. Finally, you should create a new topic on the forums including the test results.
If you like, you can use this format by copying it and replacing the sample data with your information:. I'm having download issues. What can I do? In order to investigate download issues that have been reported to us, we require the following information in the report: Country: The place you're downloading from, please make sure you are not using a VPN when testing as this may make this information inaccurate.
Test download speeds: You'll need to try and download each of our test files in this article. Your download link: The link generated for you when downloading a file.
TraceRoute: This is detailed information about your connection to our services, which allows us to identify any common stalling points. To get the information required, please follow the troubleshooting steps below, there is a posting template at the bottom of the article: Understanding what is within our control We do our best to provide access to all mods for users all over the world, however we are sometimes hampered by conditions beyond our control.
The sense checks Before we get into the more advanced troubleshooting, it's important to cover the simple problems we often encounter which can be fixed with relative ease. Downloads don't start: You should consult our " Troubleshooting website issues " page. This is normally caused by a browser addon or privacy settings.
Make sure you stop any other downloads: We often find that users report issues while Steam is downloading a 40GB update in the background, which is hogging all your bandwidth. This can also happen with Windows Update and any other software which automatically downloads content. Update your mod manager: If you're downloading with a mod manager, please ensure you have the latest version.
You should also try and download files manually to see if the problem is exclusive to the mod manager, in these cases it may be more useful to seek support with your chosen application. It is important to recognise a Premium membership removes our restrictions on your download speed but does not guarantee you faster downloads.
The download speed cap on Nexus Mods ensures we can budget for and keep our substantial bandwidth bills within an acceptable price range and aren't shocked or utterly destroyed! We use a global CDN to serve our files and our bandwidth is charged by the 95th percentile method. Essentially, that means we're charged based on the speeds we deliver, not the total amount of files that are downloaded. Thus, the faster users download from us, the more our bandwidth bills will cost.
By limiting the speeds, we ensure that our expenses remain linked to the number of users who use our site and not the connection speeds of our user base. As a result, it's far easier to budget our bandwidth bills based on our active user base because more users typically means more ad revenue which means the increased bandwidth costs will be offset by the increased advertising income. If we didn't cap our downloads we could not budget in the same way. If you're reading this, you've cost us money.
To keep this site running we need to pay a very hefty price. From direct expenses, like the servers and bandwidth that are used to serve the page content to you, to more indirect but equally important expenses like our office space, the staff that maintain and improve the site, the hardware we work on, software license fees, HR, payroll, legal fees, insurance and so on and so forth. All of these expenses need to be accounted for in order to keep these sites up and running well.
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